Frequently Ask Questions (FAQs)

I am interested to know more about your services. Where can I get the relevant information?

Various sections in this website provide valuable information about the port and our company. In addition, you may also contact our General Manager, Mr. Ghani Paijan at (6)087-421 699 or email him at ghani

Where can I find information on the applicable tariff at your port?

Please refer to our tariff section. Alternatively, you may call us at (6)087-421 699 for the details.

How can one access the Container e-Tracking System?

The facility is opened to registered forwarding and shipping agents and other authorised parties. Please contact us at (6)087-421 699 for further information.

Can the public visit the port?

The port is restricted to registered port users, relevant government officials, clients, business partners and other authorised visitors only. But, from time to time, we have allowed various groups to visit the port for educational purposes. Please contact us at (6)087-421 699 for further arrangements.